Privacy Policy
Your privacy matters to us. This comprehensive policy explains how morantheliqos collects, uses, and protects your personal information when you use our financial data interpretation services.
Information We Collect
At morantheliqos, we collect various types of information to provide you with exceptional financial data interpretation services. Understanding what we collect helps you make informed decisions about sharing your information with us.
Personal Information
When you create an account or use our services, we may collect personal information including your name, email address, phone number, and billing information. This information is essential for account management and service delivery.
Usage and Technical Information
We automatically collect information about how you interact with our platform. This includes your IP address, browser type, device information, and usage patterns. This data helps us improve our services and ensure optimal performance.
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, though some features may not function properly without certain cookies.
How We Use Your Information
Your information enables us to deliver personalized financial insights and maintain high service standards. We process your data for specific, legitimate purposes that benefit your experience with our platform.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Account, usage, and financial data | Contract performance |
| Customer Support | Contact information and communication history | Legitimate interest |
| Platform Improvement | Usage patterns and feedback | Legitimate interest |
| Security and Fraud Prevention | Technical and behavioral data | Legitimate interest |
We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our services, and they're bound by strict confidentiality agreements.
Data Protection and Security
Protecting your information is our top priority. We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure.
Security Measures
While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security protocols to address emerging risks and maintain the highest protection standards.
Your Rights and Choices
You have significant control over your personal information. We're committed to honoring your privacy rights and making it easy for you to exercise them.
Access Your Data
Request a copy of all personal information we hold about you, including how it's used and shared.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Data Portability
Export your data in a structured format for use with other services or platforms.
Restrict Processing
Limit how we process your information while maintaining essential service functionality.
Withdraw Consent
Remove consent for data processing activities that aren't essential for service delivery.
To exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.
Data Retention and International Transfers
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When we transfer data internationally, we ensure appropriate safeguards are in place.
Retention Periods
Account information is retained for the duration of your relationship with us plus seven years for financial record-keeping requirements. Usage data is typically retained for two years unless longer retention is required for security purposes.
International Data Transfers
As a global platform, we may transfer your data to countries outside Australia. We ensure these transfers comply with applicable privacy laws and implement appropriate safeguards such as standard contractual clauses or adequacy decisions.
Third-Party Services and Cookies
We work with carefully selected third-party service providers to enhance our platform capabilities. These partnerships are governed by strict data protection agreements.
Service Providers
Cookie Policy
We use essential cookies for platform functionality, performance cookies to optimize your experience, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings or our cookie preference center.
Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of our services after policy updates constitutes acceptance of the changes. If you disagree with any modifications, please contact us to discuss your concerns or consider discontinuing service use.
Contact Our Privacy Team
If you have questions about this privacy policy or need assistance with your privacy rights, our dedicated privacy team is here to help.
Email: privacy@morantheliqos.com
Phone: +61 433 098 288
Address: 250 Thompson Rd, North Geelong VIC 3215, Australia
We aim to respond to all privacy inquiries within 48 hours and resolve most requests within 30 days.